Have a question? You’ll likely find the answer below. If not, reach out and we’ll be happy to help.
Ordering & Artwork
How do I place an order?
Click the “Start Your Order” button above or visit our checkout page. You’ll upload your photo(s), choose a product, select a size, and add personalization details.
What photos work best?
Clear, well-lit images with subjects in focus produce the best results. Avoid heavy filters or screenshots where possible. Smartphone photos and even selfies are OK! Feel free to upload multiple for each subject.
Who are you? What is Bespoke Gift Co?
Bespoke Gift Co by TigerArtStudios is our new custom gifts shop. Since 2022 we're sold over 13,000 art prints and ornaments on Etsy, Amazon, and Ebay. Now we're finally ready to open our own website, dedicated to custom artwork & gifts.
Shipping & Delivery
How long until I get it?
For most orders, you will receive an email with the preview within 7 business days. Once you approve the artwork, most orders are produced in 3–5 business days. Standard shipping within the U.S. typically takes 3–7 business days after production.
Will I get tracking information?
Absolutely. You’ll receive a tracking link via email as soon as your order ships so you can follow it every step of the way.
Returns & Revisions
What is your return policy?
Because each piece is custom-made, we generally cannot accept returns for preference changes. However, if your item arrives damaged or with a printing issue, contact us within 7 days and we’ll make it right.
Can I request changes to the artwork?
Yes. We offer one complimentary round of minor revisions (e.g., color tweaks, small adjustments). Additional revisions may incur a small fee depending on scope.
My order arrived damaged—what should I do?
Please take photos of the packaging and item, then just reply to your order email. We’ll arrange a replacement as quickly as possible.